2018 itSMF National Conference
Working together to provide customer value
The Call for Submissions for itSMFnz 2018 is now open
itSMFnz, the IT Service Management Forum New Zealand, is proud to announce our 2018 national conference.
The theme for the 2018 itSMFnz conference is "Enterprise Service Management - delivering value through good practice".
This year we are again excited to be a constituent conference of the ITx conference, in partnership with 12 other conferences and coordinated by IT Professionals New Zealand. ITx brings together 13 separate conferences under one roof over 3 days and will be a huge celebration for the broader IT community.
ITx is where New Zealand's digital technology sector comes together. Delegates will have the opportunity to participate in any of the conferences as well as gaining exposure to shared keynotes and panel sessions.
Each conference is responsible for setting their own programme, so we invite software and IT professionals and other interested parties to share abstracts/concepts for consideration for the itSMFnz 2018 Conference.
About the itSMFnz 2018 conference
We are looking for engaging topics and presenters who can share their challenges and successes, provide case studies and real world examples, or present new ideas and techniques that will drive the development of the ITSM industry.
Themes can include service management, IT support, best practices, processes, new and emerging technologies and organisational culture.
Ready to go? The form for submitting paper ideas will be available shortly - check back soon.
Call for Submissions
The theme for the 2018 conference is "Enterprise Service Management - delivering value through good practice".
The programme committee is now seeking papers and presentations from both industry and academia with high-calibre, attention-grabbing content. The conference theme is broad with a focus on service management of course.
Suggested topics include:
- Agile
- Communication
- Continual Service Improvement
- Cyber Security
- DevOps
- Enterprise Service Management
- Expectation setting and management
- Governance
- Innovation
- ITIL lifecycle and processes
- ITSM trends
- Lean
- Managing multiple frameworks
- Metrics and Analytics
- Organisational Change
- Organisational Culture
- Project Management and ITSM
- Service Desk
- SLA Management
- Strategy
- Teams
- Tools and how they enable the business
- Vendor Management
Have you got any lessons you’ve learned and would like to pass on? Any tricks of the trade you think others could benefit from? Maybe you’re researching a new methodology and would like to share your results?
Process
We pride ourselves on the high quality of our programme and the interesting mix of speakers we provide. The itSMFnz conference is an inclusive conference that provides opportunities for both seasoned professionals and first time speakers to present. To achieve this, we need your support, so get your thinking hats on put a submission together.
To ensure that your presentation is considered, please complete and submit the submission form below by the closing date of February 23, 2018.
We will review your proposal and you will be notified of our decision via email on or before March 23rd 2018. If your proposal is accepted, you will be expected to have your full presentation ready and submitted to us by June 15th 2018. This will allow us time to review all presentations and request any necessary changes.
Disclaimer
itSMFnz is a not for profit organisation and is unable to contribute either in full or in part towards a speaker’s travel and/or accommodation costs. One confirmed (primary) speaker per presentation will be issued a complimentary registration for the main conference. Co-presenters will be entitled to a discounted rate to attend the conference.
Please Note: By submitting a presentation for consideration, it is expected that you:
- Have fully read and agree to the terms and conditions within this document
- Have obtained the required approval and/or funding to attend the conference
- Are available for the duration of the main conference
If selected as a speaker, you agree:
- To your biography and profile picture being published (and edited if required) as part of the conference marketing material
- To your presentation slides being made available on the itSMFnz Website and Slideshare page after the conclusion of the event.
- That your presentation may be recorded and that the recording, or part of, may be made available online after the conference.
- To assist with the promotion of the conference via your contacts
If, for any reason, you are unable to agree to any of the above, please provide full details to [email protected]
itSMFnz would like to thank you for your interest in contributing to the 2016 National Conference.
Timeline
The following timeline will apply for itSMFnz 2016:
- Now Call for Papers submissions open
- February 23 CFP Submissions close
- March 23 Successful papers notified
- April 15 Full programme announced
- June 15 Submission of full presentation slides etc
- July 11-13 ITx Conference
We recommend submitting your presentation idea(s) early.
Submit a Paper/Presentation idea
The form for submitting paper ideas will be available soon - please check back shortly.